What do you want to do:

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Accept card payments online, in-store and on the move.

Get access to a bigger customer market and generate more sales by accepting cards through NBC Point-of-Sale terminals. It’s an easy and more convenient way to accept secured payments.

Reduce risk

Take the burden of handling cash off your shoulders.

More sales

Speed up the payment process at your pay points and open new sales.

Cashless services

Enjoy the convenience and freedom of our cashless services.

Secure your business

Protect your business from theft and fraud with cashless transactions.

Value-added services

We help you reconcile your account.

Dedicated support

Receive reliable merchant services support from our contact centre.

Get value for your business

NBC can provide you with one machine that accepts TZS and USD currencies. Our NBC POS services are flexible to meet your customer needs.

NBC offers Mobile GPRS Terminal POS

Key-entry POS machine

You do not need a card (i.e. a reservation can be done through mail before the client arrives). If the client postpones the trip, a refund is done through the POS machine or NCB backup system

Swipe-on POS machine

For a swipe-on transaction, the cardholder must be present during the transaction

We offer you mobile, wireless and better solutions, such as:

GPRS connectivity (local telecommunications network; an arrangement can be made for backup connectivity)
Energy storage of 3-5 hours
Large memory capacity
EMV 4.0 certificate with a chip facility
High-speed microprocessor
Large backlit LCD display for optimum viewing
Portable design (mobile and wireless)

We can offer you several machines, depending on your volume of transactions. Additionally, we can provide you with one machine that accepts both currencies.

Types of cards accepted

VISA
Mastercard
China UnionPay International

We will take the burden of handling cash off your shoulders

We service the most top merchants in this market and you could be one of those clients. Grow your business with NBC Merchant Services.

We will provide you with a POS machine and training at no cost

NBC will provide you with the POS machine(s) at no cost. We will also cover the monthly connectivity cost. After POS deployment, NBC will provide adequate training on operation of the machine and fraud control for your staff. Subsequent training will also be conducted by NBC in-line with industry updates and requirements.

Commission

We will charge you a relatively low commission of in percentage for all transactions, but the rate is negotiable when the volumes of transactions grow to a significant amount.

Payment and settlement

Our intention is always to settle payments as quickly as possible. Short turnaround time (TAT) is our standard and we consistently strive to maintain it.

Chargeback and dispute handling

Chargeback is a dispute where the cardholder queries a transaction. We will handle chargebacks properly to ensure a fair resolution is reached as quickly as possible.

Customer support

We maintain 24-hour merchant support through the NBC Contact Centre. Get technical support as well as voice authorisation around the clock. If a malfunctioning machine cannot be restored immediately, the matter will be logged to an engineer and the terminal will be replaced. Our intention is to provide you with the most reliable merchant service available.

Other benefits to you as an NBC merchant

Electronic system to assist you with reconciliation
A special team responsible for managing system and all issues regarding card transactions
Monthly statement of card transactions to help you with reconciliation
Regular calls and visits to resolve your problems and get direct feedback from you

Get started and grow your business

An efficient way to enhance and grow your business. When you start out, you will fill in an application form and sign an agreement with NBC.

Requirements

The following documents will be required from you:

Memorandum of understanding
Business licence
Tax Identification Number (TIN)
Six months’ statements or financial projection in case of a new business
A financial audit for big businesses
Annual returns from BRELA (Business Registration and Licensing Agency) or receipt of registration from BRELA
Board resolution to operate a POS machine
Identity documents of the board of directors

Using NBC POS machine will benefit you on:

Reducing the cost and risk of handling cash
Opening new sales opportunities to an increasing portion of customers who prefer to purchase goods and services cashless

Important information

Open a Business Current Account today, use NBC POS machines and benefit from this valuable service.

Our customers:

Hotels
Lodges
Restaurants
Retail and wholesale shops
Shops
Tours and safaris
Beauty salons
Barber shops
Gem stores
Travel agents

Find a branch

Need more information or assistance?

Visit your nearest branch or call our contact centre:

+255 76 898 4000/4011 | +255 22 219 9793 | +255 768 980 191

Email us:

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What do you want to do:

You are browsing for:

Accept card payments online, in-store and on the move.

Reduce risk

More sales

Cashless services

Secure your business

Value-added services

Dedicated support

Get value for your business

NBC offers Mobile GPRS Terminal POS

Types of cards accepted

We will take the burden of handling cash off your shoulders

We will provide you with a POS machine and training at no cost

Commission

Payment and settlement

Chargeback and dispute handling

Customer support

Other benefits to you as an NBC merchant

Get started and grow your business

Requirements

Using NBC POS machine will benefit you on:

Important information

Need more information or assistance?

+255 76 898 4000/4011 | +255 22 219 9793 | +255 768 980 191

nbc_businessbanking@nbc.co.tz

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