Our Business Service Centre teams at NBC Head Office and strategic branches, provide first-line support for your day-to-day queries and requests about our products, solutions and more.
Client service
Consistent, effective and efficient.
Fast feedback
Quick resolution of client queries and requests.
Easy access
Our service teams are available countrywide for your convenience.
Dedication
Dedicated contact and end-to-end support.
Stay up to date with your day-to-day banking
Monitor all your transactions from anywhere, and at any time with your bank account statements. We provide your business account details whenever you want, either over the counter or online.
Get started with NBC Business Solutions
Account statements
Monitor all your account transactions at any time.
SWIFT MT messages
For all your business accounts.
eStatements
Your bank statements emailed directly to you free of charge.
Cheque reject reports
We give you a monthly summary of all rejected cheques.
Account statement service
A standard account transaction statement provided through the NBC branch network or online via internet banking.
Benefits
- Save time and improve satisfaction
- Enjoy flexible pick-up and delivery times
- Improve back-office efficiencies
- Reduce fraud and protect your business
How to get it
- The service is available to business account holders
- You can print the statement or save it to PDF
- You can get a printed statement from the NBC branch network
SWIFT MT messages
Automated SWIFT messages on all incoming and outgoing transfers in the account. We offer cash management and customer status messages.
Benefits
- Immediate receipt of SWIFT proof of payment – you can share this with the beneficiary immediately
How to get SWIFT MT messages
- Open a business account with NBC
- Complete an email indemnity form to allow receipt of the MT900 series SWIFTs or send any other instructions to us via email
Visit your nearby branch and complete the application form.
eStatements
Receive your monthly or daily account statements as a protected PDF via email:
Benefits to you:
- Convenience anytime, anywhere
- It’s free
- Fast online delivery
- Environmentally friendly
- Be secure against the risk of mail being lost or stolen
- Reduce clutter and store your statements in paperless format
- View your balance and manage your transactions at your will
How to request for my account statements?
- Non-NBC members – open a business account with us, opt for this service and enjoy
- NBC member – don’t have this service yet? You just need to complete the application form to get enrolled
Visit your nearby branch and complete a form.
Cheque reject reports
Receive reports that inform you of every cheque transaction, even those that have been rejected or bounced.
It helps you to:
- Improve back-office efficiencies
- Reduce fraud and protect your business
How to get it?
- Non NBC members – open a business account with us, opt for this service and enjoy
- NBC member – don’t have this service yet? You just need to complete the application form to get enrolled
Visit your nearby branch and complete a form.
Need more information or assistance?
Visit your nearest branch or call our contact centre:
+255 76 898 4000/4011 | +255 22 219 9793 | +255 768 980 191
Email us:
